While walk-ins are welcome, we recommend booking in advance, especially during weekends and holidays to guarantee availability.

Please arrive 10–15 minutes early to allow time for fitting, safety checks, and route recommendations.

Late returns may result in an additional hourly fee. Please call us if you’re running behind and we’ll be happy to work with you when possible.

Overnight rentals are available upon request. We’ll provide a secure lock and review safe storage guidelines with you.

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Helmets are required for riders under 18 and strongly recommended for everyone. We include them free with all rentals.

We offer kid-sized bikes, child seats, trailers, and tag-alongs so every family setup is covered.

Yes, all our bikes meet local regulations and are equipped for use on designated roads and bike paths.

Absolutely! Our team will walk you through how to use your bike, adjust settings, and provide tips for safe riding.

We’re located near several scenic paved trails and lakefront paths. Our team will recommend the best routes based on your interests and fitness level.

Some bikes, like our Hybrid Comfort Cruisers and certain e-bikes, can handle light gravel or mixed terrain. Beach Cruisers and Surreys are best for paved trails.

Yes! We offer trail maps, printed guides, and personal recommendations from our staff, who ride these trails themselves.

We accept all major credit cards, debit cards, and mobile payments. No cash rentals.

There is no penalty for canceling your reservation, however if you can't make it we greatly appreciate advance notices.

Yes! Custom group packages are available for large parties of 8 people or more, please contact us for group inquiries.

Yes! We offer demo bikes for rent, and if you decide to purchase a brand-new bike afterward, we’ll apply the full rental fee as credit toward your purchase.

Yes, we can! We’ll help you find the bike that fits your needs. If we don’t have it in-store, we can order it directly from the manufacturer. As a licensed dealer for multiple top brands, we guarantee low pricing. We’ll even professionally assemble the bike for you and provide free maintenance anytime you visit our shop.